Hotel Florence, Tapestry Collection by Hilton

Dave Adair

5 out of 5 stars★★★★★

I stay here roughly one week a month. Consistency is paramount to loyalty. Dalton and staff make sure all is in order for the week. Charming town, perfect location for walking around “Mayberry”. For those of you who don’t know Mayberry, chat gpt it! But the service here is faster than your search for Mayberry. Victor’s and Cru are great foodie destinations all inside the hotel.

Jessica D

4 out of 5 stars★★★★☆

My overall stay here was good. I really appreciate the front desk's friendliness and overall support. One of my biggest pet peeves, though, is when the cleaning crew rushes to clean rooms well before check-out time. I left the door handle sign out to prevent this because it happened to me before while I was sleeping, and it terrified me. Luckily, I did wake up early this day, and I was able to hear the knock (8:30am!). But I just wonder - how is this okay for your customers? I travel for conferences, but if people are making reservations to rest/vacation, I would assume most will wake up closer to the 11am check-out. When I opened the door, I looked straight down at the door handle sign to make sure I had it facing the right way - it was. That is when the woman apologized and said she didn't see it. I'd assume that is the first thing you'd look at. I hate to complain about the support staff, as I used to be a custodian, and I understand having time expectations. But these expectations should not be affecting customers negatively. Maybe management needs to clear these issues with their staff and allow them more allocated time for cleaning?

Nichole Gantshar

5 out of 5 stars★★★★★

Hotel Florence is a charming building smack in the middle of downtown Florence. You cannot ask for a better location for the ballpark, racetrack, or performing arts Center. There is a nightclub across the street so if you are noise sensitive, ask for a room in the back of the hotel and you will not hear a thing. Another note, many of the rooms do not have curtains just shutters so if you are light sensitive please bring a blindfold. The rooms have a modern shake with some bare brick walls. Restaurant is one of the best in town and is much better than usual hotel cuisine.

nicole witherspoon

5 out of 5 stars★★★★★

Parking is a challenge due to being near the police station and shops downtown during the day. Night time parking close to the weekend is the same, had to circle the block. There is a least one club in the same block as the hotel across the street. Other than that, VERY NICE.